Gail Johnson
gail@singingcolors-studio.com
208-623-6517
SUMMARY
-- Enthusiastic instructional designer and trainer with technical background
in CAD software, visual software development for interactive voice response
and internet applications, and satellite telemetry simulations.
-- Experienced in classroom training, instructional design, and project
management.
-- Excellent organizational and writing skills.
-- Enjoys working with subject matter experts and other instructional
developers.
EXPERIENCE
Panhandle Technology Services
Owner
--Created and maintained websites for a variety of clients with an emphasis
on small business and artist clients.
--Editted photos and created appropriate graphics for the sites including
buttons, logos, and maps.
Edify Corporation/S1 Corporation (1996-2000)
Santa Clara Development Center, Santa Clara, CA
Principal Trainer/Instructional Designer
-- Developed plans and schedules for revision and expansion of SCDC product
training.
-- Taught customers and employees to create Internet banking applications
using S1 and Edify products on Windows NT, called the Edify course that
most effectively prepared participants to use the product in the real
world.
-- Developed technical training for systems administrators and developers
supporting a complex software development product.
-- Worked with contractors to create course materials using Microsoft
Word, Microsoft PowerPoint, and Adobe FrameMaker. Materials included participant's
guides, trainer's guides, PowerPoint slides, and hands-on exercises.
-- Wrote a new features summary for a major release, which was used by
marketing and sales to explain benefits of upgrading to the new release
to customers, vendors, and employees.
Edify Corporation (1992-1996)
Santa Clara, CA
Senior Test Engineer
-- Developed and executed the user interface and database functionality
tests for a visual software development tool and runtime monitoring tools
on OS/2.
-- Worked with engineers to track down problems and design solutions to
user interface defects.
-- Implemented automated testing of the user interface using a C based
test tool.
-- Created templates for test documentation. Reviewed engineering documentation
and wrote test plans and procedures in response.
Cadence Design Systems, Inc. (1989-1992)
San Jose, CA
Senior Member of the Technical Staff
-- Led SQA testing of two large UNIX releases of CAD software, meeting
QA schedule goals.
-- Trained new employees during a peak test effort, helping them become
productive in time to assist with platform and first article tests and
allowing the test team to meet the release schedule.
Unisys (1987-1988)
Sunnyvale, CA
Senior System Requirements Analyst
-- Tested satellite telemetry simulators: Developed and executed tests,
analyzed results, and reported test results in software problem reports
and summary memos
Western Systems division, General Electric (1980-1987)
San Jose, CA
Simulation Analyst
-- Led eight simulation studies, providing timely information to support
customer decision making.
-- Presented study results in briefings and reports.
-- Determined the study approach, tools, and schedule, coordinated development
of special purpose software, analyzed and interpreted simulation data.
EDUCATION
MS in Instructional Technology, San Jose State University
--Emphasis on the instructional design process and the use of graphics
in effective training materials. Projects include an independent study
investigating the factors affecting the effectiveness of trainer's manuals.
MS in Mathematics, University of Iowa, Iowa City, IA
BA in Mathematics, Luther College, Decorah, IA
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